Help Center

Nasal Strips FAQs

1. How do these nasal strips work?

They use reinforced springs or magnetic technology to widen nasal passages, boosting airflow by up to 30% and reducing snoring/congestion.

2. Are they suitable for sensitive skin?

Yes. Made with hypoallergenic, medical-grade materials and adhesive for irritation-free, residue-free wear.

3. Can I use them during workouts or sleep?

Absolutely. They’re designed for versatile use—sleep, gym sessions, travel, or allergy/cold congestion relief.

4. How do I apply and remove them?

Peel, stick (on clean, dry skin) and peel off gently. Magnetic models use an included applicator for easy placement.

5. Are the strips reusable or single-use?

Tabs are single-use; magnetic bands in starter kits are reusable with replacement tabs.

6. Do they contain latex?

No. They’re latex-free, safe for most users and recommended by doctors worldwide.

7. What sizes are available?

Starter kits include multiple band sizes to fit different nose shapes and sizes.

8. How long do the strips stay effective?

Refills maintain effectiveness for 2 years from the manufacturing date; single-use strips work for up to 12 hours.

9. Can they be used with other nasal products?

Yes. Safe to combine with nasal sprays, neti pots, or other sleeping aids.

10. Will they stay on when sweating?

Yes. Sweat-wicking, strong adhesive ensures a secure hold during intense workouts or sleep.

11. How long will it take to receive my order?

The time it takes for our customers to receive an order depends entirely on the locale, the shipping method chosen and the date the order was made. We advise customers to take a look at our Shipping Terms page, this contains a breakdown of our shipping methods and how long each will take to deliver the product to you.

Please be aware that the stated delivery times, although often accurate, do vary depending on delays within the postal system. Any delays that occur during transit are entirely down to the postal service in charge of delivering the parcel.

12. How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's journey. You can also log in to your account to view order status.

13. What is your return policy?

We offer a 30-day return policy on all unused items in their original packaging.  We cannot accept returns on used nasal strips for safety and sanitation reasons. Initiate a return by [email protected] our support team.

14. My nasal strips arrived damaged. What should I do?

We rigorously quality-check all products, but defects can rarely happen. Please contact our After-Sales Support team immediately at [email protected] with your order number and photos of the issue. We will swiftly send a replacement or provide a refund.

Have a question we didn't answer here? Reach out to our team and we'll get back to you as soon as we can!

Please email us at [email protected] for all other questions.